Effective Date: June 1, 2025
At Vira Aesthetics, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services.
Information We Collect
We may collect the following information directly from you:
- Personal identifiers (e.g., name, email address, phone number)
- Procedure interests and preferences
- Communication and marketing preferences
- Notes about logistics needs for your travel, accommodations, or surgeon match
We do not collect or store sensitive health information (Protected Health Information, or PHI) as defined by HIPAA.
How We Use Your Information
We use your information to:
- Coordinate services and match you with appropriate licensed healthcare providers
- Schedule logistics (e.g., consultations, calls, travel accommodations)
- Communicate updates via email, text, or phone regarding your inquiry
- Improve the client experience and internal operations
Text Message Communications
If you opt-in to receive SMS messages:
- We may send updates about scheduling, consultation logistics, or services
- Message frequency may vary based on your interaction
- Standard message and data rates may apply
- You can opt-out anytime by replying "STOP"
Note: SMS opt-in data and consent will never be shared with third parties.
Use of Third-Party Tools
We may use secure third-party platforms to operate our business, including:
- CRM and intake platforms (e.g., Notion)
- Hosting and deployment tools (e.g., Render, GitHub)
- Interpreter services (e.g., Propio for certified medical translation)
These services may process limited personal information in accordance with their own security and privacy standards. We ensure all vendors are selected with data protection in mind.
Interpreter Consent
If interpreter services are used during a consultation or surgeon call:
- You consent to participation by a certified third-party interpreter
- You acknowledge Vira Aesthetics is not responsible for any miscommunications arising from interpretation
Data Security
We use commercially reasonable safeguards to protect your information. However, no method of electronic transmission or storage is 100% secure. By submitting your information, you accept this inherent risk.
Data Jurisdiction
Your data may be stored or processed on servers located in the United States.
Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Opt-out of non-essential communications
- Request information about our data practices
To exercise your rights, contact us at: support@viraaesthetics.com
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